Biergerzenter
All procedures can also be carried out at our counters. The following list will give you an overview of what you can request remotely.
*Explanation of terms used:
"online" = the procedure can be carried out directly online.
"by email" = the procedure can be carried out by sending an email.
"by telephone" = the procedure can be carried out by telephone call.
"Biergerzenter" = the procedure can only be carried out at our counters.
Procedure description | How / where can I take this step?* | Online form? | Online procedure? | Email contact | Link with details |
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Identity card | Biergerzenter | No | No | Details
Identity card Identity documents for Luxembourg nationals
APPLYING FOR A NEW ELECTRONIC IDENTITY CARDThe citizen must go in person to the municipal population office, with proof of payment and the old identity card or, if applicable, the declaration of loss. In the case of a minor or incapacitated adult, the application must be made by a parent exercising parental authority or, where applicable, by the guardian.
ISSUING IDENTITY CARDSIn the normal procedure, identity cards will be issued by the municipality of residence. When an identity card is issued, the citizen must present:
PROCEDURES FOR RENEWING AN IDENTITY CARDThe electronic identity card must be renewed in the following cases:
FEES FOR THE NEW IDENTITY CARDThe chancellery fee for an identity card is set by Grand-Ducal regulation at :
For further information:www.eid.lu |
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Passport | Biergerzenter | No | No | Details
Passport To obtain a biometric Luxembourg passport, Luxembourg nationals living in the municipality of Roeser should apply to the Ministry of Foreign Affairs via the Population Office of the Roeser municipal administration. The application must be made by the applicant him/herself.
Period of validity :
Passports are issued by the Ministry of Foreign Affairs and must be collected in person no earlier than seven working days after the application is submitted to the local authority. Emergency procedure: €150 for 5-year validity, €90 for 2-year validity. Biometric passports are not extended. |
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Correction on registration card of a vehicle when changing residence | Biergerzenter | No | No | ||
Residence certificate | online by email by phone |
No | macommune.lu | Details
Residence certificate The population office issues the certificate of residence. |
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Extended residence certificate | online by email by phone |
No | macommune.lu | ||
Life certificate | Biergerzenter | No | No | Details
Life certificate Certificates are issued free of charge. |
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Certificate of voter registration | by email by phone |
No | No | Details
Certificate of voter registration Certificates are issued free of charge. |
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Parental consent certificate | Biergerzenter | No | No | Details
Parental consent certificate Parental authorisation for minors travelling without their parents: please indicate the full name of the person accompanying the child, the destination and the duration of the journey. |
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Commitment to care | Biergerzenter | No | No | ||
Cost-of-living allowances | by email by phone |
No | No | ||
Change of residence | online Biergerzenter |
No | myguichet.lu | Details
Change of residence Notification of arrival
Documents to be presented by a non-Luxembourg national (EU national) :
Documents to be presented by a person arriving from a foreign country:
Declaration of departure
- Change of address within the municipality:
- Moving to another municipality in the Grand Duchy: If you change your municipality of residence within the country, the municipal administration of the new place of residence will be responsible for deleting your name from the municipal register of the former municipality of residence.
An online procedure for changes of residence when moving (within Luxembourg from one municipality to another, within the municipality or abroad) is available via myguichet.lu |
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Application or renewal of registration certificate, residence permit | Biergerzenter | No | No | Details
Application or renewal of registration certificate, residence permit EU citizens and members of their families
Family members who are third-country nationals should apply for a ‘residence card for the family member of a Union citizen’.
» Additional information can be found at www.guichet.lu Third-country nationalsAny foreign national intending to stay in Luxembourg for more than three months must apply to the Ministry of Foreign Affairs for a residence permit before entering the country. The permit must be used within ninety days of its issue, i.e. entry into the country and declaration of arrival must have been made before the expiry of this period. If a visa is required, the visa application must have been made before the expiry of this period. Within three working days of entering the country, third-country nationals must present themselves with :
A copy of the declaration will be issued as a receipt. Possession of the receipt and the residence permit is proof of legal residence until the residence permit is issued. The person concerned must undergo a medical examination. Within three months, they must apply to the Immigration Department for a residence permit. For further information and questions, please contact the Population Office. |
Procedure description | How / where can I take this step?* | Online form? | Online procedure? | Email contact | Link with details |
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Marriage (required files) | Biergerzenter | No | No | Details
Marriage (required files) A marriage may only be celebrated in the commune where one of the future spouses has his or her legal domicile, and the civil marriage must precede the religious ceremony.
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Copy of marriage certificate | online by email by phone |
No | macommune.lu | ||
Partnership (required files) | Biergerzenter | No | No | Details
Partnership (required files) Two people of different sexes or of the same sex who are living together as a couple and who are capable of entering into a contract in accordance with articles 1123 and 1124 of the Civil Code may declare a partnership.
Where applicable :
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Copy of the partnership certificate | by email by phone |
No | No | ||
Declaration of death | Biergerzenter | No | No | Details
Declaration of death Deaths occurring in the municipality must be reported to the registrar within 24 hours. The person making the notification must produce a death certificate issued by a doctor and the deceased's family record book. For the notification of deaths at weekends and on public holidays, a service is available from 09:00 to 11:30, tel. 36 92 32 2005. |
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Copy of death certificate | online by email by phone |
No | macommune.lu | ||
Declaration of a newborn child (attach birth certificate) | by email | No | No | Details
Declaration of a newborn child (attach birth certificate) All births must be declared to the registrar of the place of birth within five days of the birth; the day of the birth is not counted in this period. |
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Indigenat (Application for Luxembourg nationality) | Biergerzenter | No | No | Details
Indigenat (Application for Luxembourg nationality) Applications to acquire Luxembourg nationality must be made to the civil registrar, who will give the interested party a form setting out the conditions for acquiring Luxembourg nationality and the documents to be provided. |
Procedure description | How / where can I take this step?* | Online form? | Online procedure? | Email contact | Link with details |
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Request form for direct debit | by email | Yes | No |
(signed document) |
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Tourist tax collection | by email | Yes | No | Details
Tourist tax collection
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Procedure description | How / where can I take this step?* | Online form? | Online procedure? | Email contact | Link with details |
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Meals on wheels | by email by phone |
Yes | No | Repas sur roues | Details
Meals on wheels Meal delivery:
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Social housing | by email by phone |
Yes | No | Logements sociaux | |
Telealarm | by phone | No | No | Téléalarm | Details
Telealarm |
Procedure description | How / where can I take this step?* | Online form? | Online procedure? | Email contact | Link with details |
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Ordering firewood | online | No | No | ||
Declaration of a dog (enclose veterinary certificate + insurance) | by email | No | No | Details
Declaration of a dog (enclose veterinary certificate + insurance) |
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Bonus for rational use of energy and use of renewable energies | by email | Yes | No | Details
Bonus for rational use of energy and use of renewable energies The municipality of Roeser promotes the rational use of energy and the use of renewable energies!
The local council has adopted a new regulation on the promotion of rational energy use and the use of renewable energies, which came into force on January 1, 2023.
The main aim of the new regulations is to encourage local residents to support the municipal administration's efforts to protect the climate. As a result, from January 1, 2023, citizens will be able to benefit from partial reimbursements of expenses in the following areas:
• renewable energies
• energy-saving renovations • adaptation to climate change • energy efficiency and sustainability • electric mobility You can now benefit from financial aid for the construction of a sustainable home, sustainable energy renovation such as walls, roofing, windows or controlled mechanical ventilation, for technical installations using renewable energy sources such as solar thermal or photovoltaic systems, heat pumps, pellet, wood chip or log boilers, and for energy consultancy. In addition, you can take advantage of grants for energy-efficient heating, a high-efficiency heating pump or a rainwater harvesting system. This also includes the replacement or repair of household appliances such as refrigerators, freezers, dishwashers, washing machines and tumble dryers.
Financial assistance for mobility includes the purchase of a new ordinary or pedal-assist bicycle, a new bicycle helmet, a new 100% electric or hydrogen fuel cell car, a new 100% electric light vehicle and the installation of a private charging station.
Important information:
Procedures
The application for subsidy must be submitted to the Commune after receipt of the state subsidy certificate.
This request must be submitted no later than 6 months after receipt of a document certifying the amount of the subsidy obtained from the State.
To find out more about financial aid amounts, please consult the regulation establishing an aid scheme for natural persons with regard to the promotion of the rational use of energy and the development of renewable energy sources |
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Registration for language and art courses | by email | No | No | ||
Registration for SPIC aquatic courses | by email | No | No | Details
Registration for SPIC aquatic courses General Information
Aquatic courses
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Registration for sports courses | by email | No | |||
Request for rental of municipal infrastuctures | online by email |
No | Yes | Details
Request for rental of municipal infrastuctures Any association with its registered office in the Grand Duchy of Luxembourg or any person whose usual place of residence is in the municipality of Roeser is entitled to hire the municipal halls, the leisure site and the mobile facilities. |
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Beverage transfer | by email by phone |
No | No | ||
New Night-Rider card | Biergerzenter | No | No | Details
New Night-Rider card The Night Card costs €25 (for people aged 25 and under) or €50 (for people aged over 25). Exclusively reserved for residents of the Roeser commune, it enables them to take advantage of the Night Rider's services. The Night Card is only valid for journeys from the municipality of Roeser and/or to the municipality of Roeser. How much does a Night Rider trip with the Night Card cost?
How do I obtain a Night Card?
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Night-Rider card renewal | Biergerzenter | No | No | ||
Application for extended opening hours (Nuit Blanche) | by email | Yes | No | Details
Application for extended opening hours (Nuit Blanche) |
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Miscellaneous bonuses and forms | by email by phone |
Details
Miscellaneous bonuses and forms |
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Report a problem, make a complaint or other request | by email | No | Yes |
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