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Mediation department


Do you have a problem with your neighbours?

Noise, planting, damage, building work, animals, property rights...
Don't wait any longer! Contact the Commune's mediation service.


Telephonenumber:  


E-mail:


Mediation

  • is a voluntary process
  • fosters a climate of dialogue and cooperation in a neighbourhood dispute;
  • helps to find a solution that satisfies everyone involved;
  • is confidential;
  • can be conducted in Luxembourgish, French, German and Portuguese.


Mediators

  • are professionals trained in mediation ;
  • intervene to facilitate communication in a conflict situation;
  • help the parties to think things through and come to an agreement;
  • do not take sides;
  • are bound by professional secrecy.


Your benefits

  • A free service reserved for residents of the Commune of Roeser.
  • It is an alternative solution to traditional justice.
  • Mediation can help you regain a better quality of life.
  • You have nothing to lose, but perhaps everything to gain!

 

 

Ombudsman - The Ombudsman for Citizens

Contact & Opening Hours

 

Administration communale de Roeser
40, Grand-Rue
L-3394 Roeser

Monday: 1:00 p.m.-4:30 p.m.
Tuesday to Thursday: 8:00 a.m.-11:30 a.m. and 1:00 p.m.-4:30 p.m.
Friday: 7:00 a.m.-4:30 p.m. (non-stop)

Phone:
Technical hotline:
Hotline in the event of death (weekends and public holidays, from 9:00 a.m. to 11:30 a.m.):

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